RESPECTING YOUR PRIVACY:
The Cake Studio respects your right to privacy and is committed to safeguarding the privacy of website visitors and customers alike. We have adopted the National Privacy Principles established by the Privacy Act 1988 (Cth), which determines how we collect, use, disclose, store and secure your Personal Information.
COLLECTING YOUR PERSONAL INFORMATION
The Cake Studio will, when necessary to provide our services, collect information you provide while interacting with us electronically or in person. We may receive and store personal information you enter onto our website, provide to us directly or give to us in other forms.
You may provide information, which is not limited to, your name, your age, phone number, and other contact information including email address to enable us to send information, provide updates and provide you with your order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your contact or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with any of our staff.
USE OF YOUR PERSONAL INFORMATION
The Cake Studio will collect your Personal Information for the Primary purpose of providing our services to you, and to provide you with information and updates on our services. In addition, we may use it to make you aware of new and additional products, services and for any other secondary purposes closely related to the primary purpose. We may use your personal information to improve our products and services and better understand your needs.
The Cake Studio may choose to contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
DISCLOSURE OF YOUR PERSONAL INFORMATION
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information where required or authorised by law.
SECURITY OF YOUR PERSONAL INFORMATION
ACCESS TO YOUR PERSONAL INFORMATION
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, please contact us at email@example.com
In order to protect your Personal Information we may require identification from you before releasing the requested information.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
COMPLAINTS ABOUT PRIVACY
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to firstname.lastname@example.org. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION
It is important to us that your Personal Information is up to date. If you find that information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
When you visit our website
When you come on to our website www.thecakestudio.com.au we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.