RESPECTING YOUR PRIVACY:

The Cake Studio respects your right to privacy and is committed to safeguarding the privacy of website visitors and customers alike. We have adopted the National Privacy Principles established by the Privacy Act 1988 (Cth), which determines how we collect, use, disclose, store and secure your Personal Information.

“Personal information” is for the purposes of this Privacy Policy, any information or opinion that identifies an individual.

COLLECTING YOUR PERSONAL INFORMATION

The Cake Studio will, when necessary to provide our services, collect information you provide while interacting with us electronically or in person. We may receive and store personal information you enter onto our website, provide to us directly or give to us in other forms.

You may provide information, which is not limited to, your name, your age, phone number, and other contact information including email address to enable us to send information, provide updates and provide you with your order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your contact or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with any of our staff.

In some instances, we may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

USE OF YOUR PERSONAL INFORMATION

The Cake Studio will collect your Personal Information for the Primary purpose of providing our services to you, and to provide you with information and updates on our services. In addition, we may use it to make you aware of new and additional products, services and for any other secondary purposes closely related to the primary purpose. We may use your personal information to improve our products and services and better understand your needs.

The Cake Studio may choose to contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may from time to time need to disclose personal information where required or authorised by law.

CONSENT

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. We don’t guarantee website links or policy of authorised third parties.

SECURITY OF YOUR PERSONAL INFORMATION

The Cake Studio is committed to ensuring Your Personal Information is stored in a Manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. However, the exchange and transmission of information is carried out at your own risk and we cannot guarantee or assure the security of any information transmitted to us or received from us, and cannot guarantee that it will not be disclosed in a manner that is inconsistent with this Privacy Policy. 131709

ACCESS TO YOUR PERSONAL INFORMATION

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, please contact us at cakes@thecakestudio.com.au

In order to protect your Personal Information we may require identification from you before releasing the requested information.

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

COMPLAINTS ABOUT PRIVACY

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to cakes@thecakestudio.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION

It is important to us that your Personal Information is up to date. If you find that information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

CHANGES TO PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. The updated Privacy Policy is available on our website. Please check back from time to time to review our Privacy Policy.

WEBSITE

When you visit our website

When you come on to our website www.thecakestudio.com.au we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

Cookies

We may from time to time use cookies on our website. A Cookie is a very small file which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience and tailor to individual customer needs. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.